Kavi® Members Help
Table of Contents
The Add a User tool allows administrators to add a new user account to the Kavi Members database. Add information about the new user, including the user's company, personal and contact information, memberships and privacy preferences. You may assign types to classify the user and grant appropriate website access privileges according to the user's Purpose, the company that the user belongs to and any positions of responsibility the user may hold. When you are done, you may opt to send this user a scheduled email containing a login link.
This tool is only one of the ways that users can be added to the Kavi Members database. Individual members or company representatives can sign up online, Primary Contacts and other kinds of company contacts can be added when their company is added, or users may be added during batch data upload operations when the database is populated as part of the site setup process or when multiple users are added at once as a result of a promotional campaign, etc.
Note
Every user must belong to a company, and this company must exist in the Kavi Members database before the user can be added successfully.
Each user is assigned a Purpose that determines the kind of data that is collected for this user through this tool, and the way that the user is managed in the system. Read the Purpose descriptions to learn how to categorize your user and for tips on adding users who've been assigned a specific Purpose.
Purposes:
- Company Representative
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The Company Representative Purpose is available if this is a company-based or mixed organization. This Purpose is assigned to users who represent their company, not to Individual Members or Individual Nonmembers, who represent their own interests. Also, it is not assigned to organization staff or to users who belong to staff companies and work in an administrative capacity rather than as representatives of participating member companies.
Data requirements for company representatives may include a primary email address that uses one of the company's accepted domains. If accepted domains are enforced on your website and you enter an email address that doesn't have an accepted domain, an error is displayed. As an administrator, you can enter this email address anyway, but if this is a proper domain for this company, be sure to add it to the accepted domains for this company.
Company Representatives should be assigned any Contact Types that are normally auto-assigned on signup. Auto-assigned Contact Types usually don't convey roles, but Company Representatives who hold special positions, such as Primary Contact, are assigned the Contact Types corresponding to those positions and these confer the additional roles and access needed to fulfill the responsibilities of these positions. Most Company Representatives inherit the roles that provide basic website access through Company Types assigned to their company through membership.
- Individual Member
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The Individual Member Purpose is only available if the Membership Feature is enabled and this is an individual-based or mixed organization. It is assigned to users who apply for individual memberships.
An Individual Member is usually assigned to a Company for Individuals that an administrator has added to the Kavi Members database to group Individual Members so they can be managed effectively. Some organizations prefer to add the user's actual company to the database, even though these companies aren't members and these individual represent themselves, rather than their companies.
Data requirements for Individual Members tend to be stricter and more extensive than data requirements for users with other purposes. This is especially true of membership information, but applies to other kinds of data that may be collected for members only, such as an image of the user.
Individual Members are automatically assigned User Types that confer roles and basic website access privileges when their membership goes current. Administrators may assign other User Types as necessary.
- Individual Nonmember
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The Individual Member Purpose is available if this is an individual-based or mixed organization and nonmember tracking is enabled. If the Membership Feature isn't enabled, this Purpose is assigned to any user who represents their own interests in the organization, rather than users who represent their company's interests. If the Membership Feature isn't enabled, this Purpose is assigned to users who haven't applied for individual memberships and who don't represent a company. Also, it is not assigned to staffpeople who work in an administrative capacity.
Data requirements for Individual Nonmembers tend to be lighter than data requirements for users with other purposes, especially compared with Individual Members.
Individual Nonmembers should be assigned any User Types and Contact Types that are normally auto-assigned on signup. These types are likely to confer roles that provide basic website access.
- Staff Person
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The Staff Person Purpose is assigned to organization staff or to users who belong to staff companies and work in an administrative capacity. Staff are added to the Kavi Members database only if they need to be given regular Kavi Members accounts, so your organization may not have any staff accounts.
Data requirements for Staff accounts vary and can't be generalized here.
Staff tend to require a much higher level of access privileges than other users. Staff may inherit roles that provide basic access through a special Company Type assigned to their company. Additional access can be assigned directly through Admin User Types. In some cases, roles that provide administrative or editorial access may be associated with the Company Type and inherited by all staff who belong to companies of that type.
Because users exist in the Kavi Member's system only in relation to a company, each user must be assigned a company. In organizations whose membership is based on individuals, individuals are associated with one or more abstract companies having the purpose of Company for Individuals.
This user's company must be selected from the list of available companies. If this user's company is not in the database, the company must be added before the user can be added.
If this user is an Individual Member, you may add memberships at this time. The membership goes through the normal membership workflow, including any billing and moderation steps, unless you manually override the process. For example, you may manually set the start date, pay any membership bill and specify whether the membership should go current immediately (in which case you are acting as moderator for moderated memberships).
Retrieve and view a user's company, personal and membership information stored in the Kavi Members database.
Gain access to links to tools to manage this user's information.
Add information to create a new user account.
Add this individual's Purpose and company affiliation, plus personal and contact information.
Most options are self-explanatory, but those that may not be include:
- Purpose
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Set this user's purpose.
If you are editing a user's purpose, only purposes with compatible data requirements and types are displayed (e.g., if this user currently has a purpose of 'Nonmember', 'Individual Member' will be displayed). If you need to change this user to a purpose that isn't displayed, you will have to delete, then re-add, the user in order to assign the new purpose.
- Company
Every user must be associated with a company. You can narrow the list of companies displayed in the pulldown list by setting the user's Purpose and clicking 'Show Matching Companies Only'.
- Personal Info
Enter the user's name and title exactly as it should appear on the company roster (depending on your organization's privacy policy and the user's privacy preference settings), in any Kavi® Groups in which the user participates and other dynamic lists.
- Contact Information
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Enter email and phone contact information.
Note
Depending on site configuration, an email address may not be required. However, unless a valid primary email address is provided, the user will not be able to receive login information or other email notifications automatically.
- Preferences
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Available privacy preference options depend on your organization's policies and web site configuration.
The following options may be available:
- Receive Members Email
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If this is set to 'No, do NOT send general members email', this user will be unsubscribed from the Members@(your site domain.org) email list and can be excluded from template-based email tools. Administrators may take this user's preferences into account when sending other kinds of communications.
Note
This setting does NOT affect other mailing lists or contact options on this site, including those in Kavi® Groups.
- Privacy Option
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If set to 'Yes, share information', user information will be displayed on the roster.
If set to 'No, do NOT share information', this user's information or entire account can be hidden, depending on the site configuration. Selecting this setting has the following effects:
Removes (or partially hides) this user from a roster of people from the same company available to this company
Removes (or partially hides) this user from membership rosters and directories
In Kavi Groups, sets 'Display my address and phone number in addition to my name and email address' to 'No'
Select any memberships that will be held by this user. You may manually set a start date if you would like to override automatic processing of this membership. This page will be skipped if the purpose of this user is not 'Individual Member'.
Options:
- Membership
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Select the appropriate type of membership for this individual.
Important
Membership Types often confer roles that grant access to protected areas of a site, so when you create a membership for an individual, you may be granting access privileges that will go into effect as soon as the membership becomes active. Most memberships confer the default role 'member', that allows users to login to Member pages where they can edit their information and change their password. If this individual requires access privileges in addition to those granted through membership you may assign these on the 'Admin Info' step.
- Start Date
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You should only set the Start Date if you want to override automatic processing of this membership. If you want this membership to go through the usual membership process, including any billing or moderation, do NOT set the start date fields.
If you do want to override automatic processing for some reason, here are some ways you can use this option:
If the membership term has already begun (the start date is in the past) and you want to add a membership retroactively, you may set the start date in the past.
If you are adding a membership that shouldn't start yet, you may set the start date in the future.
View and assign types to classify the user and confer roles that grant access required by this user.
For information on any of the types presented here (including roles conferred through each type), click the link displayed at the top of the 'User Types' section. To visit the Concepts documents on types, including Company Types, Contact Types and User Types, click the links in this page help. You may also refer to the Kavi Members Default Types and Kavi Members Default Roles documents in the appendix, which includes links to information about default types and roles installed by other Kavi applications.
Options:
- Administrative Details
Information you entered on the previous step is displayed for reference. Press the Back button if you need to correct any of this information.
- Company Information
- Company Name
The name of the company to which this user belongs.
- Company Types
Types assigned to this user's company. The user inherits any roles and access conferred through these Company Types.
- Contact Types
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Every user must be assigned a Company Administration and Contact Type to establish their relationship with their company, even if this is an individual-based organization and the purpose of the "company" is 'Company for Individuals'. Every user should be assigned the type(s) that would be auto-assigned if the user signed up through a signup or application form, such as the Kavi Members default type 'Employee' or a custom type specific to the site (these types will be preselected when displayed).
If this user is a company representative who holds a special position in the organization, assign the type that corresponds to this position. These types may include types installed by other applications, such as 'Billing Contact' or 'Showcase Company Editor'.
- User Types and Roles
- General User Types
Assign any General User Types that are appropriate. These types may confer roles and access, or may be used just to categorize users. Every user should be assigned the type(s) that would be auto-assigned if the user signed up through a signup or application form. These types are preselected when this step is displayed.
- Kavi Edit Access
Grant or revoke access to Kavi® Edit tools and permissions that allow the user to edit specified areas of the website. These are usually assigned only to users whose purpose is 'Staff Person'.
- Administrative Access
Grant or revoke access to Admin areas and tools for Kavi Members and other Kavi applications. These are usually assigned only to users whose purpose is 'Staff Person'.
- Notes
- Activity Note
Add a free-text comment to this user's Activity History. This note is part of this user's permanent record, is visible to administrators only, and can be viewed through the User Activity History tool.
All scheduled email for this action are displayed. By default, email is set to 'No.' If you would like to send email, set the Send Email option to 'Yes' for those you want to go out. Edit any available fields as desired. When you are satisified with your settings, click the Continue button at the bottom of the form.
Fields:
- Template
The email template that is sent out.
- To:
The user to whom this email is sent.
- Cc:
A list of email contacts, aliases or addresses that will be cc'd when this email notification is sent.
- From
An email address identifying the sender of this email. Generally this field includes the administrative alias in the format admin@your_domain.org.
- Subject
The text that appears on the subject line of the email.
- Body
The body of the email message. Any variables in the email template are replaced with actual database values when the template is displayed, so you can preview how it will look when it goes out. You can edit and personalize this message if you like.
You have just added a user and information about this user is presented for you to review. If you would like to add another user, click Add Another. If you would like to edit this user, click Manage this User.